Privacy Policy
Last updated: March 17, 2026
Surge is an EU-facing business and treats privacy as a baseline operational requirement, not a footer afterthought. This page explains what personal information we handle, why we handle it, and how to contact us about it.
Data controller
Who this policy applies to
This Privacy Policy applies to surge.tennis and to business inquiries sent to Surge through the email links published on this website.
It describes how Surge BV handles personal information connected to website access and inquiry emails.
What we collect
If you email Surge, we receive the information you choose to include, such as your name, email address, team or player details, and the contents of your message.
Our hosting providers may also process standard technical data such as IP address, browser type, device information, and access logs needed to deliver and secure the website.
How contact works on this site
Surge does not operate a website contact form. Contact links on this site open a prefilled mailto draft in your own email app.
That means your email provider processes the draft and delivery before the message reaches Surge. Once received, your email is handled as normal business correspondence.
Why we use personal information
We use inquiry details to respond to requests, evaluate whether our services are a fit, continue commercial discussions, and manage follow-up communication.
Depending on the context, processing may be necessary to answer your request, take steps before entering a business relationship, protect our legitimate business interests, or comply with legal obligations.
Cookies and analytics
The website does not currently use analytics or advertising cookies.
If that changes, this policy will be updated before additional tracking tools are introduced.
How long we keep data
We keep inquiry emails and related records only for as long as reasonably necessary to handle the conversation, manage follow-up, and meet legal, tax, accounting, or record-keeping requirements.
When information is no longer needed for those purposes, we will delete it or retain only what must be preserved under applicable law.
Your rights
Depending on the law that applies to you, you may have rights to request access to your personal data, correction of inaccurate data, deletion, restriction, objection, or data portability.
To make a privacy-related request, email hello@surge.tennis. We may need to verify your identity before acting on a request.
Questions
If you have questions about this policy or want to contact Surge about privacy, use the address below.
Email Surge